All pieces of jewelry are sold “as is” due to the artist’s physical inability to adjust the sizes of the jewelry. (See “about” link) Sizes and measurements are given in the item’s description to help the customer choose the perfect piece of jewelry.
Sales tax will be applied to all orders sent to an address within the State of Colorado. Currently, this tax is 2.9% of the entire order before shipping and insurance costs.
Customers outside of the State of Colorado will not be assessed any tax amount to the final price.
All orders will be shipped through the United States Post Office via the customer’s chosen method of shipping.
Shipping costs are the customer’s responsibility and will be added to the final price of all orders.
Packaging is adequately done to protect the jewelry during transit.
Once a package has been submitted to the USPS, Julz’ Jewelry and the artist are not held responsible for the physical care used to handle the package nor any damage that occurs to the package and its contents during transit.
If the customer desires insurance on the shipment, the cost for insurance is the responsibility of the customer. It is best to send an email to the artist at JulzJewelryCollection@gmail.com to request insurance be added to a particular order and final price. Please send this email immediately following the completed order or beforehand.
Returns are only allowed on a case-by-case basis pending the artist’s approval. If a customer is unhappy with the delivered product, they must email the artist at JulzJewelryCollection@gmail.com to discuss the customer’s issue and reach a resolution.
Future repairs are not possible, as well, for the same reason as sizing. However, if a piece of jewelry from this collection is cared for and worn properly, then repairs are generally not needed. This jewelry is not indestructible, but each piece was made with strength and durability in mind.
QUESTIONS & COMMENTS:
All questions and comments may be directed to the following email address: JulzJewelryCollection@gmail.com
Please be as specific as possible with any pertinent details or order information. A response is generally sent within 48 hours.